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342 Frey Street, Ashland City, TN 37015 ph 615-792-1199 fax 615-792-9331
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Location
Our office is located at 342 Frey Street, Ashland City, Tennessee. We are in the Sycamore Square county government and shopping complex anchored by Food Lion and Tractor Supply Company, next door to H&R Block, with ample parking convenient to our entrance.
Office Hours
Monday & Tuesday 7:30 a.m. to 6:00 p.m.
Wednesday - Friday 7:30 a.m. to 5:00 p.m.
We close for lunch from 12:30 p.m. to 1:30 p.m. Monday - Tuesday and
12:30 p.m. to 1:00 p.m. Wednesday, Thursday & Friday. Our latest available appointment time is approximately 1-1/2 hrs prior to closing for lunch and for the day. To schedule an appointment, please call our office. We do not accept walk-ins.
We are an appointment based facility, but do reserve time for urgent, same-day care. Please see Our Services page for further information. Please note that we do not schedule same-day appointments for new patients or physicals.
After-Hours Care
If you have a medical emergency, please call 911.
For urgent problems that may occur outside of office hours and cannot wait until the office opens, a provider is always available for phone consultation. Please call 615-792-1199 to speak with our answering service. Leave a message with your name and phone number, and the on-call provider will return your call promptly. Please leave your phone line free to accept their return call.
Routine prescription refills, work notes and appointment scheduling will not be provided after hours or on weekends. Please call during regular business hours and one of our staff members will be happy to assist you.
Hospital Care
Because of the distance to Nashville hospitals, the Family Health Center provides only outpatient services. In the event that you need to be admitted, you will be able to choose among the hospitals that participate with your insurance. It is your responsibility to know which hospitals those are. Dr. Brown has made special arrangements with a team of physicians called "hospitalists" at St. Thomas West, St. Thomas Midtown, and Centennial Hospitals. Therefore, if you go to the Emergency Room at any of those hospitals and tell the staff that you are our patient, those hospitalist teams are automatically notified and will provide your care while in the hospital. If one of our providers has seen you first, you will be admitted directly to the hospitalist's care, bypassing the Emergency Room.
Children who are critically ill and in need of hospitalization should proceed to Vanderbilt's Pediatric Emergency Room.
Emergency Room Use
If you have an obvious injury such as a cut or broken bone, you may proceed directly to the Emergency Room without contacting your primary care provider. It is your responsibility to be familiar with your insurance plan's requirements regarding Emergency Room use. Please ask the Emergency Room to send us a record of your visit.