DISCRIMINATION IS AGAINST THE LAW
Family Health Center of Ashland City (FHCAC) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, sex, national origin, disability, religion, age, sexual orientation or gender identity.
FHCAC provides free aids and services to people with disabilities to communicate effectively with us, such as:
Qualified sign language interpreters
Written information in other formats (large print, audio, accessible electronic formats, other formats)
Provides free language services to people whose primary language is not English, such as
Information written in other languages
If you need these services, contact Kathy Brown.
If you believe that FHCAC has failed to provide these services or discriminated in another way on the basis of race, color, sex, national origin, disability, religion, age, sexual orientation or gender identity, you can file a grievance with:
342 Frey St.
Ashland City, TN 37015
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Kathy Brown is available to help you.
You can file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights
Electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
By mail at
U.S. Department of Health and Human Services
200 Independence Ave. SW
Room 509F HHH Building
Washington, DC 20201
By phone at 1-800-368-1019; 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html